Location: Bournemouth

Salary: Up to £35’000

About the Practice:

Our client is an award-winning private dental practice, known for it’s outstanding patient care, modern facilities, and welcoming environment. An excellent opportunity for an experience dental receptionist wanting to step into a leadership role withing a high-performing & supportive team.

Role Highlights:

As Lead Receptionist, you will be responsible for overseeing the front-of-house team and ensuring the smooth and professional running of the reception area. You will lead by example, supporting and managing a team of receptionists while also carrying out the full range of dental receptionist duties.

Key Responsibilities

• Lead and support the reception team to deliver excellent patient service

• Manage reception rotas, training, and performance

• Oversee appointment scheduling, patient communications, and front desk operations

• Liaise with clinical and management teams to ensure efficient workflow

• Maintain a calm, professional, and welcoming environment for patients and staff

Candidate Requirements:

• Previous experience as a dental receptionist is essential

• Experience in a supervisory or team leadership role within a dental or healthcare setting

• Strong communication and organisational skills

• Confident using dental software systems and managing appointment diaries

• A proactive, patient-focused approach with a commitment to high standards